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Need opinion about being charged diagnostic fee for warranty
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<blockquote data-quote="TNtroller" data-source="post: 367046" data-attributes="member: 4251"><p>Was the issue you have/had with the hull or the motor shown in your signature? If with the motor call Merc and see what they say about diagnostic fees. Dealers and service techs are looking to make every dime they can, and will say anything to get some extra $$, well, not all are that way but a lot or most are. </p><p></p><p>A few months ago an authorized Merc dealer/repair shop told me that the "fuel delivery system" on my 6 month old 5hp 4s was not covered by the warranty as they have no way of knowing what quality of gas the consumer/owner uses (cold start issues). I asked to see that part of the warranty in writing, and they fixed it after talking to the factory rep. They did not really want to work on it since I did not buy from them, but they did and they fixed it where it will start in 5 pulls or less on most days.</p></blockquote><p></p>
[QUOTE="TNtroller, post: 367046, member: 4251"] Was the issue you have/had with the hull or the motor shown in your signature? If with the motor call Merc and see what they say about diagnostic fees. Dealers and service techs are looking to make every dime they can, and will say anything to get some extra $$, well, not all are that way but a lot or most are. A few months ago an authorized Merc dealer/repair shop told me that the "fuel delivery system" on my 6 month old 5hp 4s was not covered by the warranty as they have no way of knowing what quality of gas the consumer/owner uses (cold start issues). I asked to see that part of the warranty in writing, and they fixed it after talking to the factory rep. They did not really want to work on it since I did not buy from them, but they did and they fixed it where it will start in 5 pulls or less on most days. [/QUOTE]
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Need opinion about being charged diagnostic fee for warranty
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