How can Arizona be ranked #1 for the largest amount of boaters in America and have so few Marine outfiters here in the valley?
I have like two retailers of stuff here and they both have the ABSOLUTE WORST Cusomer service and selection of stuff for our boating needs.
Now for what I have a HUGE Problem with. Here I am trying to get some answers about getting a new prop for my new to me motor and all I was asking for was what type of prop, are they available, and how much do they cost? Then he begins to tell me how much they suck, they are outdated, old, crappy, and is only worth MAYBE $100.00 SAY WHAT. So he asked me why would I want to pay $140 for a $100 motor. I chuckled and laughed as I told him why do I need to pay $2000-2500 for a new motor that does the same thing and my kids will not care, nor will they know the difference when we are on the lake. I then told him if I wanted to be serious I would go with my dad on his brand new Ranger boat that has a 200 HP motor on the back.
So I changed the subject and asked hi if they carried wire for my trolly motor. You know the wire that goes to the switch on the inside and connects to the battery which is like 6 feet long. Well the wire that is on it is getting old and is dry rought, so I was wanting to change it out. He throws me out a price of over $55 for this stupid piece of wire and I laugh in his face and say that is highway robbery, that part maybe cost a couple of dollars to make and is no different from going to LOWES or HOME DEPOT. His comeback was it is special and is made by the manufacturer. I said it is copper strung wire and nothing more. He tells me" you can afford it you own a Corvette". I just said yeah ok, well sense you dont want to help me I guess I will just browse around your store and see if there is anything else here that I may need for my boat. I walked around and said F this place and walked out. But before I walked out I noticed maybe around 75 new and used props hanging on the wall.
URRGGG some people really suck, why do they think it is ok to upsell when they could of had smoken customer service skills and I could of purchased tons of crap from there store. So now I am back to square one before waisting my hour lunch.
I have like two retailers of stuff here and they both have the ABSOLUTE WORST Cusomer service and selection of stuff for our boating needs.
Now for what I have a HUGE Problem with. Here I am trying to get some answers about getting a new prop for my new to me motor and all I was asking for was what type of prop, are they available, and how much do they cost? Then he begins to tell me how much they suck, they are outdated, old, crappy, and is only worth MAYBE $100.00 SAY WHAT. So he asked me why would I want to pay $140 for a $100 motor. I chuckled and laughed as I told him why do I need to pay $2000-2500 for a new motor that does the same thing and my kids will not care, nor will they know the difference when we are on the lake. I then told him if I wanted to be serious I would go with my dad on his brand new Ranger boat that has a 200 HP motor on the back.
So I changed the subject and asked hi if they carried wire for my trolly motor. You know the wire that goes to the switch on the inside and connects to the battery which is like 6 feet long. Well the wire that is on it is getting old and is dry rought, so I was wanting to change it out. He throws me out a price of over $55 for this stupid piece of wire and I laugh in his face and say that is highway robbery, that part maybe cost a couple of dollars to make and is no different from going to LOWES or HOME DEPOT. His comeback was it is special and is made by the manufacturer. I said it is copper strung wire and nothing more. He tells me" you can afford it you own a Corvette". I just said yeah ok, well sense you dont want to help me I guess I will just browse around your store and see if there is anything else here that I may need for my boat. I walked around and said F this place and walked out. But before I walked out I noticed maybe around 75 new and used props hanging on the wall.
URRGGG some people really suck, why do they think it is ok to upsell when they could of had smoken customer service skills and I could of purchased tons of crap from there store. So now I am back to square one before waisting my hour lunch.